Cloud Diagnostic Server Fails to be Launched

Incident Report for Spotlight Cloud

Resolved

The incident has been resolved.
Please check https://support.quest.com/spotlight-cloud/kb/268310/ if you experience similar symptoms

Posted Mar 21, 2019 - 13:42 EDT

Update

Please check the following article In case you encounter an issue with the diagnostic server:
https://support.quest.com/spotlight-cloud/kb/268310/

Posted Mar 20, 2019 - 12:34 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 20, 2019 - 09:06 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 20, 2019 - 07:17 EDT

Investigating

After an auto-upgrade of the Cloud Diagnostic Server, the DS fails to be launched
We are currently investigating the issue

Posted Mar 20, 2019 - 06:44 EDT

This incident affected: Data Collection.