Degraded performance processing uploaded data to Spotlight Cloud
Incident Report for Spotlight Cloud
Resolved
The performance issue has been resolved.
Posted Nov 01, 2018 - 18:10 EDT
Update
The root cause of the secondary performance problem has been identified. We are working on a resolution to the problem.
Posted Nov 01, 2018 - 17:47 EDT
Update
We are continuing to investigate the secondary performance issue.
Posted Nov 01, 2018 - 16:51 EDT
Update
We are continuing to monitor the performance. We suspect there may be a secondary problem that is occurring.
Posted Nov 01, 2018 - 15:50 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 01, 2018 - 15:24 EDT
Identified
The issue has been identified and a fix has been instigated.
Posted Nov 01, 2018 - 15:23 EDT
Investigating
We've identified an issue that's causing some slower than normal performance. We'll provide additional updates here as soon as we have more information.
Posted Nov 01, 2018 - 15:11 EDT
This incident affected: Data Collection.